Official Privacy Document

Privacy Policy MB66
Data Protection & Member Confidentiality

MB66 is fully committed to protecting the personal information of every member. This document explains how we collect, use, store, and safeguard your data to the highest security standards.

Updated: 1 January 2026
Data Encryption
SSL 256-bit
Data Retention
Secure Servers
Member Controls
Full Rights
Data Sharing
Without Consent: No

1Introduction

MB66 values the privacy of every individual who uses our platform. This Privacy Policy is crafted to clearly and transparently explain how we handle your personal information — from the point of collection through to responsible data storage and deletion.

By registering as a member or continuing to use the MB66 platform through our website or mobile app, you are deemed to have read, understood, and fully agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

This Privacy Policy applies to all personal information collected through the official mb66.sx, the MB66 iOS and Android mobile app, and any of our official communication channels including support email and live chat.

MB66 operates under a valid online gambling licence and complies with data protection requirements set by the relevant authorities. We do not sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent.

2Information Collected

MB66 collects personal information strictly as required for platform operations, identity verification, payment processing, and legal compliance. The following are the categories of information we collect:

Personal Identity Information

Full name, date of birth, identity card number (MyKad) or passport, nationality, and permanent residential address. This information is required for the identity verification (KYC) process mandated by the platform to ensure the safety of all members.

Contact Information

Mobile phone number, active email address, and platform username. This information is used for important account-related communications, two-factor authentication (2FA), and notifications regarding transactions and promotions.

Financial Information

Bank account details, e-wallet account numbers, and deposit and withdrawal transaction records. Financial information is processed through fully encrypted payment channels and is never stored in plain text on our servers.

Platform Activity Data

Betting records, game history, login frequency, active session duration, and platform usage patterns. This data is used to improve the user experience, detect suspicious activity, and ensure game fairness.

Device Technical Data

IP address, web browser type, device operating system, screen resolution, language settings, and unique device identifier. This technical data is collected automatically for security and fraud detection purposes.

3How We Use Your Data

All information we collect is used responsibly and solely for the purposes stated in this policy. MB66 uses your personal data for the following purposes:

  • Member account management — registration, identity verification, secure login, and profile management.
  • Financial transaction processing — accurate and auditable deposit, withdrawal, and financial records.
  • Platform security — fraud detection, prevention of unauthorised access, and continuous monitoring of suspicious activity.
  • Legal Compliance — fulfilling KYC, AML (Anti-Money Laundering), and reporting requirements mandated by regulatory authorities.
  • Service improvement — aggregate data analysis to improve platform features, performance, and overall user experience.
  • Service Communications — important account-related notifications, terms updates, security alerts, and transaction confirmations.
  • Customer Support — handling inquiries, complaints, and assistance requests effectively.
Important Note: MB66 does not use your personal data to make automated decisions that could have a material impact on your rights without human review. Every significant account-related decision involves a review by our team.

4Data Encryption & Security

The security of members' personal data is MB66's highest priority. We implement multiple layers of technical and operational protection to ensure your data remains safe from unauthorized access, loss, or unintended disclosure at all times.

4.1 Encryption Technology

All data transmitted between your device and MB66's servers is protected using 256-bit SSL/TLS encryption — the same industry standard used by major banking institutions. Sensitive data such as passwords and financial information is stored in hashed/encrypted form and cannot be read even by MB66 internal staff.

4.2 Infrastructure Security

MB66 servers are hosted in high-grade data centres with multiple layers of physical and digital protection, including next-generation firewalls, intrusion detection systems (IDS), regular data backups, and tested disaster recovery plans.

MB66 conducts independent security audits on a regular basis to identify and address any system vulnerabilities before they can be exploited. Our security team monitors the platform 24 hours a day, 7 days a week.

4.3 Two-Factor Authentication (2FA)

MB66 members are strongly encouraged to enable two-factor authentication on their accounts. With 2FA active, any login attempt from a new device requires an additional verification code, providing an extra layer of protection even if your password is compromised.

5Information Sharing

MB66 does not sell, does not rent, and does not trade member personal information to any third party for commercial purposes. However, there are limited situations where we may share data with trusted parties, as follows:

  • Payment service providers — banks, e-wallet operators, and payment gateways that process your financial transactions. They are bound by strict confidentiality agreements.
  • Platform technology providers — gaming software companies and platforms providing technical services to MB66, subject to binding data protection agreements.
  • Legal authorities — when required by court order, regulatory authority directive, or valid legal obligation. MB66 will notify members of such disclosures to the extent permitted by law.
  • Fraud prevention — limited information sharing with industry fraud prevention networks to protect all members from security threats.

In all of the above situations, MB66 ensures that the recipient parties comply with data protection standards equivalent to or higher than those we apply ourselves.

6Cookies & Tracking Technology

MB66 uses cookies and similar tracking technologies to enhance platform functionality, personalise the user experience, and analyse website traffic. Cookies are small text files stored on your device when you visit our platform.

6.1 Types of Cookies Used

  • Essential Cookies — required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled.
  • Analytics Cookies — helps us understand how members use the platform, frequently visited pages, and performance issues. Data is collected in aggregate and does not identify individuals.
  • Functional Cookies — storing your personal preferences such as display settings, preferred language, and favourite game areas for a more comfortable experience.
  • Security Cookies — used to detect suspicious access attempts, verify user identity, and prevent fraudulent activity.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience on the MB66 platform.

7Your Privacy Rights

As an MB66 member, you have clear and enforceable privacy rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

8Data Retention & Deletion

MB66 retains members' personal data for as long as the account is active and for a defined period following account closure, in accordance with legal requirements and platform compliance obligations. Generally, financial and identity records are retained for a minimum period of five (5) years after the last transaction, as required by Malaysian financial regulations.

Once the mandatory retention period has expired, your data will be securely deleted using methods that ensure it cannot be recovered. Any requests for early data deletion will be assessed against applicable legal requirements.

To request deletion or export of your personal data, contact the MB66 support team via email or Live Chat. We will process your request within 30 business days, subject to assessment of legal compliance requirements.

9Child Protection

The MB66 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal information from minors. Should we discover that a child's data has been inadvertently collected, it will be deleted immediately and the associated account will be terminated.

Parents and guardians who are concerned that their child may have registered an account on MB66 are encouraged to contact us immediately. We will take full cooperative action to resolve such situations.

10Privacy Policy Amendments

MB66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, current legal requirements, or improvements in data security technology. Members will be notified of any material amendments via in-account notifications or email at least 14 days before the changes take effect.

It is your responsibility to review this Privacy Policy periodically. The date of the last update is always displayed at the top of this document. Continued use of the MB66 platform following any amendments constitutes your acceptance of the revised policy.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, MB66's data protection team is ready to be contacted through the following channels:

  • Live Chat: Available directly on the MB66 platform — responses within just a few minutes.
  • Email: [email protected] — for privacy inquiries requiring detailed clarification or documentation.
  • FAQ: Visit our FAQ page for answers to frequently asked questions about privacy and security.

We are committed to responding to all privacy-related enquiries within 7 business days since receiving your communication.

Privacy Rights Every MB66 Member

You have full control over your personal data. The following are the rights MB66 guarantees to every member of our platform.

1
Right to Data Access

You have the right to request a complete copy of all personal data MB66 holds about you, including account information, transaction records, and platform activity history.

2
Right to Data Rectification

If any personal information stored by MB66 is inaccurate or out of date, you have the right to request an immediate correction at no charge.

3
Right to Data Deletion

Under certain circumstances permitted by law, you may request the permanent and secure deletion of your personal data from MB66's systems.

4
Right to Restrict Processing

You may request that MB66 restrict the processing of your personal data under certain circumstances, such as during a review or dispute relating to your data.

5
Right to Data Portability

You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for the purpose of transfer or personal storage.

6
Right to Object to Processing

You may object to the processing of your personal data for specific purposes such as direct marketing. MB66 will fully respect your objection.

Data Protection That Comprehensive

MB66 invests in the best technology and processes to ensure your privacy is protected at all times. The following are the key protection measures we have implemented.

End-to-End Encryption

All communications between the MB66 app and our servers are encrypted using TLS 1.3 — the latest and most secure encryption protocol available today. Your data cannot be intercepted or read even by parties monitoring network traffic.

Multi-Layer Identity Verification

MB66's KYC process uses sophisticated automated document verification technology, backed by manual review from our team. The 2FA system adds an extra layer of security, ensuring only you can access your account.

No Data Sales Policy

MB66 upholds the principle that members' personal data is not a business commodity. We have never and will never sell, rent, or trade your data to advertisers, data brokers, or any third party without your explicit consent.

Regular Security Audits

Independent cybersecurity experts conduct regular penetration testing and comprehensive security audits on mb66's infrastructure. Any vulnerabilities discovered are addressed promptly before they can be exploited.

Data Breach Notification

In the event of any security incident involving members' personal data, MB66 is committed to notifying affected members within 72 hours of the incident being detected, in line with international data protection best practices.

Easy Privacy Controls

The MB66 account control panel lets you manage your privacy settings, review login activity, manage connected devices, and submit data-related requests with ease — all in one easily accessible place.

Your Data Is Safe.
Your Experience, Guaranteed.

MB66 combines the best of online gambling entertainment with uncompromising privacy protection. Register now and enjoy a platform that truly puts your security and confidentiality first.

256-bit SSL Encryption No data sales Full privacy controls 24/7 Support
Bahasa Melayu